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Intercultural communications and co-operation

We offer workshops and training courses with regard to fundamentals and the context-related application of intercultural communications. Projects and team development involving intercultural aspects benefit in particular from working system elements and behavioural training in order to make people aware of culture-specific patterns of action. In this sense, "intercultural learning process” means "learn how to learn from each other”.

In view of the rapidly growing number of international encounters (means of transport and communication) and intercultural working contexts (keyword: globalisation), intercultural communications become increasingly important. In addition to preparing for stays abroad on business (i.e. living and working within an unknown cultural environment for quite some time), working in changing intercultural teams poses a growing challenge to those involved. The importance of project and management teams with international business undertakings and institutions as well as of "virtual teams” (i.e. teams with no common geographic base or personal contacts) increases in this connection. Different working cultures in international corporate contexts or co-operations require applicable structuring aids facilitating the perception and integration of differences in accordance with a given situation or task.
Even though we know misinterpretations and misunderstandings from – mostly unconscious – every day communications within our familiar culture, cross-cultural encounters are additionally burdened with bias and stereotypes due to the strangeness of different views, values and behavioural patterns, making mutual understanding an exception rather than the rule. What goes without saying for one, might be inconceivable for the other.

The direction action takes results from the connection of conscious communications with an understanding of cultural differences. However, the basis for this is elaborated knowledge of the key areas of one’s own culture and individual preferences. Only this makes it possible to allow alternative interpretations of a given situation and, by mutually accepting the differences, become efficient and capable to act in a jointly defined context.

Our domains
of experience with regard to the aforesaid:
- many years of everyday and professional experience in different cultural contexts;
- basic workshops on intercultural communications and self-experience of behavioural patterns specific to a culture;
- preparation for demands as to role and communications made on specialist staff abroad.